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Certificate III in Hospitality

Serving excellence and creating memorable experiences in the heart of the hospitality industry.

About the qualification

Our SIT30622 Certificate III in Hospitality qualification is designed to equip students with the skills and sound knowledge of industry operations for hospitality service and sales in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and specialisation in accommodation services, food and beverage, and gaming.

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • perform day-to-day business activities and work functions 

  • improve workplace communication and customer service skills 

  • identify safe work practices and how to work safely in a hospitality environment.

Students will be required to complete 36 shifts in a workplace approved by J2S Training Solutions.


Successful completion of the SIT30622 Certificate III in Hospitality may lead to employment opportunities, including: 

  • Restaurant Server 

  • Events Coordinator 

  • Shift Supervisor.


This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.


This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including: 

  • short answers

  • projects 

  • activities 

  • workplace observation

  • observation in a simulated workplace.

Units of Competency

This qualification consists of 15 units of competency, as shown below. Please call J2S Training Solutions for enquiries about customisation and contextualisation. 

(C) – Core unit; (E) – Elective unit

*Unit has a pre-requisite of SITXFSA005 Use hygienic practices for food safety (E)

Source and use information on the hospitality industry (C)
Work effectively in hospitality service (C)
Provide service to customers (C)
Show social and cultural sensitivity (C)
Coach others in job skills (C)
Participate in safe work practices (C)
Participate in sustainable work practices (E)
Advise on products and services (E)
Prepare and present simple dishes (E)
Provide responsible service of alcohol (E)
Prepare and serve non-alcoholic beverages (E)
Provide responsible gambling services (E)
Clean kitchen premises and equipment (E)
Use hygienic practices for food safety (E)
Participate in safe food handling practices (E)

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)

  • verifiable identification documents

  • completion of the LLN assessment.

Please visit to create your USI.

Students will require access to appropriate technology and internet if the materials are delivered online.

Students must demonstrate their ability to deliver quality hospitality service to customers through a minimum of 36 complete service periods (shifts) in establishments such as restaurants, hotels, motels, clubs, pubs, and cafes.


This nationally recognised qualification is delivered and assessed by J2S Training Solutions Pty Ltd, RTO ID 90940, ABN 66 107 687 196. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.


This course is available on a fee-for-service basis at $6,500 per student. Should you require an RPL assessment, please contact us for fees and arrangement. 


  • Extension/Suspension Fee (administration charges): $50  

  • Replacement of Testamur/statement of attainment/Qualification Certificate: $50  

  • Repeat of unit (Third attempt onwards Per unit): $150  

  • RPL and RCC assessment: Contact us for a quote    

Please note: courses fees and additional charges may change from time to time, please check with J2S Training Solutions staff for updates. 

J2S Training Solutions does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students. 

Victoria B

BSB40520 Certificate IV in Leadership and Management

“I highly recommend J2S Training Solutions to anyone going to the journey of enhancement their education. They always there to support me in many ways from student support to my very accommodating Trainor! Thank you to all your help and all the best!“
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