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Diploma of Leadership and Management

Cultivating leadership capabilities, fostering effective decision-making, and driving organisational success.

About the qualification

Our BSB50420 Diploma of Leadership and Management qualification is designed to equip students with knowledge and practical skills to gain experience for leadership and management roles across a range of enterprise and industry contexts. Individuals at this level use initiative and judgement in organising, implementing, and monitoring the workload of others. They use communication skills to support individuals and teams in the organisation. In addition, they plan, design, apply and evaluate solutions to unpredictable problems by analysing information from a variety of sources.

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • lead and manage effective workplace relationships and team efficiency 

  • develop and implement performance management processes

  • plan, implement and review a quality assurance program.


Successful completion of the BSB50420 Diploma of Leadership and Management may lead to employment opportunities, including: 

  • Business Manager 

  • Sales Team Manager 

  • Business Development Manager.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.


This course may be delivered through face-to-face, online, or work-based training.

Units of Competency

This qualification consists of 12 units of competency, as shown below. Please call J2S Training Solutions for enquiries about customisation and contextualisation. 

(C) – Core unit; (E) – Elective unit; (IE) – Imported Elective unit

Communicate with influence (C)
Develop critical thinking in others (C)
Lead and manage effective workplace relationships (C)
Manage business operational plans (C)
Develop and use emotional intelligence (C)
Manage team effectiveness (C)
Manage budgets and financial plans (E)
Manage people performance (E)
Manage business resources (E)
Facilitate continuous improvement (E)
Lead communication in the workplace (E)
Communicate effectively as a workplace leader (IE)

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)

  • verifiable identification documents

  • completion of the LLN assessment.

Please visit to create your USI.

Students will require access to appropriate technology and internet if the materials are delivered online.


This nationally recognised qualification is delivered and assessed by J2S Training Solutions Pty Ltd, RTO ID 90940, ABN 66 107 687 196. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.


This course is available on a fee-for-service basis at $7,500 per student. Should you require an RPL assessment, please contact us for fees and arrangement.


  • Extension/Suspension Fee (administration charges): $50  

  • Replacement of Testamur/statement of attainment/Qualification Certificate: $50  

  • Repeat of unit (Third attempt onwards Per unit): $150  

  • RPL and RCC assessment: Contact us for a quote  

Please note: courses fees and additional charges may change from time to time, please check with J2S Training Solutions staff for updates. 

J2S Training Solutions does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students. 

Victoria B

BSB40520 Certificate IV in Leadership and Management

“I highly recommend J2S Training Solutions to anyone going to the journey of enhancement their education. They always there to support me in many ways from student support to my very accommodating Trainor! Thank you to all your help and all the best!“
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