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Certificate IV in Business

Navigating challenges, embracing opportunities, and communicating ideas in a safe and productive workplace.

About the qualification

Our BSB40120 Certificate IV in Business qualification is suited to those working as administrators and project officers. In this role, individuals should use well-developed skills and a broad knowledge base to develop solutions to a range of unpredictable problems and analyse information from a variety of sources. In addition, they should provide leadership and guidance to others with some limited responsibility for the output of others.

Upon successfully completing this nationally recognised qualification, students should be able to: 

  • implement effective workplace communication strategies within a team 

  • manage administrative and operational tasks with efficiency and accuracy 

  • use critical thinking skills to evaluate business scenarios and make informed decisions.


Successful completion of the BSB40120 Certificate IV in Business may lead to employment opportunities, including: 

  • Personal Assistant 

  • Office Supervisor 

  • Administration Coordinator.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


This qualification can be completed up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.


This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including: 

  • short answers

  • projects 

  • activities 

  • workplace observation

  • observation in a simulated workplace.

Units of Competency

This qualification consists of 12 units of competency, as shown below. Please call J2S Training Solutions for enquiries about customisation and contextualisation. 

(C) – Core unit; (E) – Elective unit; (IE) – Imported Elective unit

Apply critical thinking to work practices (C)
Use digital technologies to collaborate in a work environment (C)
Build and maintain business relationships (C)
Implement and monitor WHS policies, procedures and programs (C)
Write complex documents (C)
Apply communication strategies in the workplace (C)
Coordinate business operational plans (E)
Manage personal health and wellbeing (E)
Develop personal work priorities (E)
Develop and use emotional intelligence (E)
Undertake project work (E)
Communicate effectively as a workplace leader (IE)

Student Requirements

The following will be required for the enrolment process:

  • Unique Student Identifier (USI)

  • verifiable identification documents

  • completion of the LLN assessment.

Please visit to create your USI.

Students will require access to appropriate technology and internet if the materials are delivered online.


This nationally recognised qualification is delivered and assessed by J2S Training Solutions Pty Ltd, RTO ID 90940, ABN 66 107 687 196. This training will deliver skills and knowledge to the industry standard but does not guarantee a job. We tailor training for people from diverse backgrounds, including those with a disability.


This course is available on a fee-for-service basis at $6,000 per student. Should you require an RPL assessment, please contact us for fees and arrangement. 


  • Extension/Suspension Fee (administration charges): $50  

  • Replacement of Testamur/statement of attainment/Qualification Certificate: $50  

  • Repeat of unit (Third attempt onwards Per unit): $150  

  • RPL and RCC assessment: Contact us for a quote  

Please note: courses fees and additional charges may change from time to time, please check with J2S Training Solutions staff for updates. 

J2S Training Solutions does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students. 

Victoria B

BSB40520 Certificate IV in Leadership and Management

“I highly recommend J2S Training Solutions to anyone going to the journey of enhancement their education. They always there to support me in many ways from student support to my very accommodating Trainor! Thank you to all your help and all the best!“
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