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Overview
Pathways
Successful completion of the CHC33021 Certificate III in Individual Support may lead to employment opportunities, including:
- Assistant in Nursing
- Personal Care Assistant
- Family Support Worker.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
Snapshot

What you will gain
Upon successfully completing this nationally recognised qualification, students should be able to:
- Improve workplace communication skills and provide person-centred support
- Demonstrate safe work practices for direct client care
- Perform day-to-day activities in health and community care industries.
What you will study
This qualification consists of 15 units of competency, including 9 core and 6 elective units from one of the specialisations offered.
Students may select either the Disability or Ageing or Community Care specialisation or can select from a list of general electives. Talk to us if you require units not listed below.
Core Units
- CHCCCS031 Provide individualised support
- CHCCCS038 Facilitate the empowerment of people receiving support
- CHCCCS040 Support independence and wellbeing
- CHCCCS041 Recognise healthy body systems
- CHCCOM005 Communicate and work in health or community services
- CHCDIV001 Work with diverse people
- CHCLEG001 Work legally and ethically
- HLTINF006 Apply basic principles and practices of infection prevention and control
- HLTWHS002 Follow safe work practices for direct client care
Ageing specialty units
- CHCAGE011 Provide support to people living with dementia
- CHCAGE013 Work effectively in aged care
- CHCCCS036 Support relationships with carer and family
- CHCCCS043 Support positive mealtime experiences
- CHCMHS001 Work with people with mental health issues
- CHCPAL003 Deliver care services using a palliative approach
Disability Specialty Electives
- CHCCCS036 Support relationships with carer and family
- CHCCCS043 Support positive mealtime experiences
- CHCCCS044 Follow established person-centred behaviour supports
- CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
- CHCDIS012 Support community participation and social inclusion
- CHCDIS020 Work effectively in disability support
Community Care
- CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
- CHCDIS012 Support community participation and social inclusion
- CHCCCS036 Support relationships with carer and family
- CHCCCS043 Support positive mealtime experiences
- CHCCCS034 Facilitate independent travel
- CHCAGE013 Work effectively in aged care
General Electives
- CHCAGE013 Work effectively in aged care
- CHCCCS036 Support relationships with carer and family
- CHCCCS044 Follow established person-centred behaviour supports
- CHCDIS012 Support community participation and social inclusion
- CHCDIS020 Work effectively in disability support
- CHCMHS001 Work with people with mental health issues
How you will study
Delivery
This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including:
- Short answers
- Projects
- Activities
- Workplace observation
- observation in a simulated workplace.
Duration
This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.
Eligibility and requirements
Student Requirements
The following will be required for the enrolment process:
Unique Student Identifier (USI)
verifiable identification documents
completion of the LLND assessment.
Please visit www.usi.gov.au to create your USI.
Work Placement
This training program includes a minimum of 120 hours of work placement.
Queensland Work Placement requirements:
- 100% clear current National Police Check clearance certificate
- Disability Worker Screening Check
- Blue Card for working with children
- Current vaccination records may be required.
New South Wales Work Placement requirements:
- 100% clear current National Police Check clearance certificate
- NDIS Worker Check (NDISWC)
- Working with Children Check (WWCC)
- Current vaccination records may be required.
Applications for these clearances are made on an individual basis directly to the relevant government department. Application fees may apply.
Students will require access to appropriate technology and internet if the materials are delivered online.
Course fees
Fees
Online or self-study option at $5,200 per student.
Other delivery option $6,500 per student.
Should you require an RPL assessment, please contact us for fees and arrangement. This price includes a non-refundable Administration Charge of $250.
QUEENSLAND GOVERNMENT FUNDING
Career Start General Training Pathway
The program provides training to help individuals find a job and supports those already employed to move into more skilled roles or full-time employment, including after completing an apprenticeship or traineeship.
This program is subsidised by the Queensland government, under the Career Start General Training Pathway Program.
The following Student Co-Contribution fees apply, varying based on student eligibility status:
- Concession: $22.50 per qualification or $1.50 per Unit of Competency
- Non-concession: $45.00 per qualification or $3.00 per Unit of Competency
To be eligible for funding, students must be:
- A permanent Queensland resident
- Aged 15 or older and not currently attending school
- An Australian citizen, New Zealand citizen, Australian permanent residents (including humanitarian entrants), or temporary resident with the right visa and work permits on the pathway to permanent residency
- Not currently be enrolled in a Qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).
- Not already have a Certificate III or higher qualification completed within the last 10 years for a general training pathway (qualifications completed as a school student and foundation skills qualifications do not count);
- Not exceed a maximum of two government-funded apprenticeships/traineeships within a 10 year period
Locations for delivery of this training are: Brisbane, Cairns, Central Queensland, Gold Coast, Ipswich, Logan - Beaudesert, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Sunshine Coast, Toowoomba, Townsville, Wide Bay.
Fee exemptions may apply and is conditional on the Government Policy and Funding Arrangements, subject to eligibility. By undertaking and completing this qualification subsidised by the Queensland government, you will no longer be eligible for another government subsidised place in that same program. For more information please visit https://www.qld.gov.au/education/training/funded/career-start.
Career Start Apprenticeship/Traineeship Pathway
The program provides training to help individuals find a job and supports those already employed to move into more skilled roles or full-time employment, including after completing an apprenticeship or traineeship. For apprenticeships and traineeships, an individual must be employed as an apprentice or trainee. This pathway is part of the Australian Apprenticeships system and requires all parties to sign an Apprenticeship and Traineeship Training Contract (the Contract) as defined by the Further Education and Training Act 2014 (the Act).
The employer of an apprentice/trainee must provide or arrange to provide adequate facilities, range of work, supervision and on-the-job training required by the Act and training plan.
The Supervising Registered Training Organisation (SRTO) is required to assess these employment arrangements, complete an Employer Resource Assessment and develop the training plan in consultation with the employer, apprentice and/or trainee to ensure compliance with the Act.
This program is subsidised by the Queensland government, under the Career Start Apprenticeship/Traineeship Program.
Free Apprenticeships for Under 25s offer full subsidised training for apprenticeships/traineeships in priority areas. Free Apprenticeships for Under 25s will cover the cost of training for Queensland apprentices or trainees who commence or are undertaking one of the high priority traineeships from 1 January 2021 to 30 June 2027. Fee-free training is available for the following traineeships:
- CHC33021 Certificate III in Individual Support (Ageing)
- CHC33021 Certificate III in Individual Support (Community Care), and
- CHC33021 Certificate III in Individual Support (Disability)
For more information, please visit https://www.qld.gov.au/education/training/funded/freeapprenticeships or speak to J2S Training Solutions team.
The following Student Co-Contribution fees apply, varying based on student eligibility status:
- $1.60 per nominal training hour for each unit of competency
- 40% of the standard fee is payable if an apprentice/trainee meets any of the following criteria:
- under 17 years of age at the end of February in the year training is provided,
- is not at school and has not completed Year 12;
- holds a Health Care Card or Veteran or Pensioner Concession Card, or is the partner or dependent of someone who does;
- identifies as Aboriginal or Torres Strait Islander (First Nations people).
To be eligible for funding, students must be:
- A permanent Queensland resident
- Aged 15 or older and not currently attending school
- An Australian citizen, New Zealand citizen, Australian permanent residents (including humanitarian entrants), or temporary resident with the right visa and work permits on the pathway to permanent residency
- An individual must be employed as an apprentice or trainee.
- Have entered into a Contract (training contract) for a qualification that is funded by DTET and be registered on DTET’s training database as a Trainee
- If from overseas, have a visa allowing them to work in Australia
- Not currently be enrolled in a Qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).
- Not exceed a maximum of two government-funded apprenticeships/traineeships within a 10 year period
Locations for delivery of this training are: Brisbane, Cairns, Central Queensland, Gold Coast, Ipswich, Logan - Beaudesert, Mackay - Isaac - Whitsunday, Moreton Bay - North, Moreton Bay - South, Sunshine Coast, Toowoomba, Townsville, Wide Bay.
Qualification Streams available under this program are:
- CHC33021 Certificate III in Individual Support (Ageing)
- CHC33021 Certificate III in Individual Support (Disability)
- CHC33021 Certificate III in Individual Support (Community Care)
Fee exemptions may apply and is conditional on the Government Policy and Funding Arrangements, subject to eligibility. By undertaking and completing this qualification subsidised by the Queensland government, you will no longer be eligible for another government subsidised place in that same program. For more information please visit https://www.qld.gov.au/education/training/funded/career-start
ADDITIONAL FEES
- Extension/Suspension Fee (administration charges): $50
- Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75
- Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25
- Repeat of unit (Third attempt onwards Per unit): $150
- RPL and RCC assessment: Contact us for a quote
Please note: course fees and additional charges may change from time to time, please check with J2S Training Solutions staff for updates.
J2S Training Solutions does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.





