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Overview
Pathways
Successful completion of the BSB40120 Certificate IV in Business may lead to employment opportunities, including:
- Personal Assistant
- Office Supervisor
- Administration Coordinator.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
Snapshot

What you will gain
Upon successfully completing this nationally recognised qualification, students should be able to:
- Implement effective workplace communication strategies within a team
- Manage administrative and operational tasks with efficiency and accuracy
- Use critical thinking skills to evaluate business scenarios and make informed decisions.
What you will study
This qualification consists of 12 units of competency, as shown below. Please call J2S Training Solutions for enquiries about customisation and contextualisation.
Core Units
- BSBCRT411 Apply critical thinking to work practices
- BSBTEC404 Use digital technologies to collaborate in a work environment
- BSBTWK401 Build and maintain business relationships
- BSBWHS411 Implement and monitor WHS policies, procedures and programs
- BSBWRT411 Write complex documents
- BSBXCM401 Apply communication strategies in the workplace
Elective Units
- BSBOPS402 Coordinate business operational plans
- BSBPEF401 Manage personal health and wellbeing
- BSBPEF402 Develop personal work priorities
- BSBPEF502 Develop and use emotional intelligence
- BSBPMG430 Undertake project work
Imported Elective units
- BSBLDR412 Communicate effectively as a workplace leader
How you will study
Delivery
This course may be delivered through face-to-face, online, or work-based training. We use a range of assessment methods for this qualification, including:
- Short answers
- Projects
- Activities
- Workplace observation
- Observation in a simulated workplace.
Duration
This qualification can be completed in up to thirty-six months, dependent on the student's experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL). Apply for CT or RPL during enrolment.
Eligibility and requirements
Student Requirements
The following will be required for the enrolment process:
- Unique Student Identifier (USI)
- verifiable identification documents
- completion of the LLND assessment.
Please visit www.usi.gov.au to create your USI.
Students will require access to appropriate technology and internet if the materials are delivered online.
Course fees
Fees
- Online or self-study option at $4,200 per student.
- Other delivery option $6,000 per student.
Should you require an RPL assessment, please contact us for fees and arrangement. This price includes a non-refundable Administration Charge of $250.
Additional Fees
- Extension/Suspension Fee (administration charges): $50
- Replacement of Testamur/statement of attainment/Qualification Certificate - Hard Copy: $75
- Replacement of Testamur/statement of attainment/Qualification Certificate - Digital: $25
- Repeat of unit (Third attempt onwards Per unit): $150
- RPL and RCC assessment: Contact us for a quote
Please note: course fees and additional charges may change from time to time, please check with J2S Training Solutions staff for updates.
J2S Training Solutions does not accept upfront payments of more than $1,500. If a student's fee is more than this amount, the support of a flexible payment plan will be offered to students.





