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Certificate III

in Supply Chain Operations (Warehousing Operations)

Our TLI30321– Certificate III in Supply Chain Operations (Warehousing Operations) qualification reflects the roles in the warehouse and storage industry.

Using a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, with some discretion and judgement selecting equipment, services and contingency measures and within known time constraints. Upon successfully completing this nationally recognised qualification, you will be able to:

  • Exhibit enhanced workplace communication skills, while working in a team;

  • Identify safe work practices and how to work safely in a warehouse environment; and

  • Understand the day-to-day functions of transport and logistics industry.


Successful completion of the TLI30319 – Certificate III in Supply Chain Operations (Warehousing Operations), may lead to employment opportunities, such as:

  • General Warehouse Operator;

  • Dispatch Clerk; or

  • Stores Assistant.

Please note: This Nationally recognised qualification is delivered by J2S Training Solutions Pty Ltd- 90940. This qualification provides the skills and knowledge to the industry standard. The qualification does not guarantee a job”. “We actively tailor training for people from diverse backgrounds, including those with disabilities, and encourage all to apply.


There are no formal entry requirements for this course. However, prior to

enrolment students are required to provide their Unique Student

Identifier and photo identification. Prospective students may be required to complete a language, literacy and numeracy assessment.


We use a range of assessment methods for this qualification, including:

  • Short answers;

  • Projects;

  • Activities; and

  • Workplace Observation or Observation in a Simulated Workplace.


This qualification can be completed in twelve months. The volume of learning offered by J2S Training Solutions may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete
the course in a shorter period of time. Duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL]. Students can apply for CT or RPL at the time of enrolment.

Delivery of training may take differing forms, including Face-to-Face, Online, Work-based, Blended and Traineeships, dependent on the requirements of the Client or the needs of the cohort.

This qualification will be superseded in November 2022 and as part of your studies; you will be transitioned to the new qualification TLI30321Certificate III in Supply Chain Operations. You will not be financially disadvantaged due to this transfer.


Units of Competency

  • BSBOPS304 - Deliver and monitor a service to customers (E)

  • BSBOPS305 - Process customer complaints (E)

  • TLIA0004 - Complete receival and despatch documentation (E)

  • TLIA0010 - Identify goods and store to specification (E)

  • TLIA0015 - Organise receivals and despatch operations (E)

  • TLIA0016 - Organise warehouse records operations (E)

  • TLIA3026 - Monitor storage facilities (E)

  • TLID1001 - Shift materials safely using manual handling methods (C)

  • TLIF0009 - Ensure the safety of transport activities (Chain of Responsibility) (C)

  • TLIG3002 - Lead a work team or group (E)

  • TLIL1001 - Complete workplace orientation/ induction procedures (E)

  • TLIO0002 - Apply and monitor workplace security procedures (E)

  • TLIU2012 - Participate in environmentally sustainable work practices (E)

  • TLIX0013X - Maintain stock control and receivals (E)

(C) – Core unit; (E) – Elective unit

This qualification consist of 14 units of competence, as shown below. Please call J2S Training Solutions for enquiries about customisation and contextualisation.

Fees & Charges


This training is subsidised by the NSW Government.

  • Exemption: $0

  • Concession: $240

  • First Qualification: $1,480

  • Second Qualification: $1,780

  • Traineeship: $0

The fees for the course will vary based on the eligibility criteria. For more information please visit


If you are ineligible for government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, the cost to undertake this nationally recognised qualification is:

  • $4,500

  • J2S Training Solutions does not accept upfront payments of more than $1,500. If a student’s fee is more than this amount, the support of a flexible payment plan will be offered to students.


  • Application for Enrolment $200

  • Deferment Fee (administration charges) $50

  • Replacement of Testamur/ statement of attainment / Qualification Certificate $50

  • Repeat of unit (Third attempt onwards Per unit) $150

  • RPL assessment -Contact us for a quote


Please note: courses fees and additional charges may change from time to time, please check with J2S Training Solutions staff for updates.


We're here to help you, every step of the way.
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