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Certificate III

in Business Administration

Our BSB30415 – Certificate III in Business Administration qualification applies to a range of administrative roles in a varied context. Individuals in these positions will need to use some discretion and judgement and may provide technical advice and support to a team. Individuals would work under supervision, but may have some authority to delegate. Upon successfully completing this nationally recognised qualification, you will be able to:

  • Understand day-to-day business activities and work functions;

  • Improve workplace communication and customer service skills; and

  • Identify safe work practices and how to work safely in a business environment.


Successful completion of the BSB30415 – Certificate III in Business Administration, may lead to employment opportunities, such as:

  • Receptionist;

  • Administration Officer/ Assistant; or

  • Customer Service Officer.

Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.


Unique Student Identifier, photo identification and meet the language, literacy, and numeracy requirements. To participate in nationally recognised training you will also need to have a Unique Student Identifier (USI). If you do not already have one we will gladly help you to create your own, which you will be able to use for all future training. If you wish our registered training organisation (RTO) to obtain a USI on your behalf, this will need to be indicated on the enrolment form provided. Alternatively, you can create your own USI. To create your own, simply click onto the link below:​


We use a range of assessment methods for this qualification, including:

  • Short answers;

  • Projects;

  • Activities; and

  • Workplace Observation or Observation in a Simulated Workplace.


This qualification can be completed in twelve months. The volume of learning offered by our registered training organisation (RTO) may vary per student depending on their existing skills and knowledge. More experienced students are likely to complete at the lower end of the volume and less experienced at the higher end. On average students are required to study a minimum of 25 hours per week consisting of Online Assessments, Self-Directed Study and some Face to Face classes. Each student with a course delivery schedule including the location of Face to Face classes.

Units of Competency

  • BSBITU307 – Develop keyboarding speed and accuracy (C)

  • BSBWHS201 – Contribute to health and safety of self and others (C)

  • BSBWOR301 – Organise personal work priorities and development (E)

  • BSBCUS301 – Deliver and monitor a service to customers (E)

  • BSBDIV301 – Work effectively with diversity (E)

  • BSBCMM301 – Process customer complaints (E)

  • BSBWRT301 – Write simple documents (E)

  • BSBITU303 – Design and produce text documents (E)

  • BSBITU304 – Produce spreadsheets (E)

  • BSBITU306 – Design and produce business documents (E)

  • BSBITU309 – Produce desktop published documents (E)

  • BSBADM307 – Organise schedules (E)

  • BSBFIA303 – Process accounts payable and receivable (E)

(C) – Core unit; (E) – Elective unit

Fees & Charges


This training is subsidised by the NSW Government.

  • Exemption: $0

  • Concession: $240

  • First Qualification: $1,320

  • Second Qualification: $1,580

The fees for the course will vary based on the eligibility criteria. For more information please visit


This training is subsidised by the QLD Government. Student co-contribution fees are as follows:

  • Concession: $15 per qualification

  • Non-concession: $30 per qualification


Note: If you have completed your Year 12 in the past 12 months, and reside in QLD, you do not need to pay any fee at all when you enrol in a QLD government subsidised course.


If you are ineligible for government subsidised training, or would rather undertake this course on a fee-for-service (FFS) basis, the cost to undertake this nationally recognised qualification is:

  • $2,800

  • J2S Training Solutions does not accept upfront payments of more than $1,500. If a student’s fee is more than this amount, the support of a flexible payment plan will be offered to students.


  • Application for Enrolment $200

  • Deferment Fee (administration charges) $50

  • Replacement of Testamur/ statement of attainment / Qualification Certificate  $50

  • Repeat of unit (Third attempt onwards Per unit) $150

  • RPL assessment (per unit of competency) $150

Please note: courses fees and additional charges may change from time to time, please check with J2S Training Solutions staff for updates.


We're here to help you, every step of the way.
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