BSB30115
Certificate III
in Business
Our BSB30115 – Certificate III in Business qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Upon successfully completing this nationally recognised qualification, you will be able to:
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Understand day-to-day business activities and work functions;
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Improve workplace communication and customer service skills; and
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Identify safe work practices and how to work safely in a business environment.
CAREER PROSPECTS
Successful completion of the BSB30115 – Certificate III in Business, may lead to employment opportunities, such as:
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General Clerk;
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Data entry Clerk; or
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Customer Service Advisor.
Please note: This course provides skills and knowledge to the industry standard, but does not guarantee a job.
ASSESSMENT
We use a range of assessment methods for this qualification, including:
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Short answers;
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Projects;
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Activities; and
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Workplace Observation or Observation in a Simulated Workplace.
ENTRY REQUIREMENTS
There are no formal entry requirements for this course. However, prior to
enrolment students are required to provide their Unique Student
Identifier and photo identification. Prospective students may be required to complete a language, literacy and numeracy assessment
DURATION AND MODE
Duration:
This qualification can be completed in twelve months. The volume of learning offered by J2S Training Solutions may vary per student
depending on their existing skills and knowledge. More experienced students are likely to complete the course in a shorter period of time.
Duration may vary depending on Credit Transfer [CT] or Recognition of Prior Learning [RPL]. Students can apply for CT or RPL at the time of
enrolment.
Delivery:
Delivery of training may take differing forms, including Face-to-Face, Online, Work-based, Blended and Traineeships, dependent on the requirements of the Client or the needs of the cohort.
Units of Competency
(C) – Core unit; (E) – Elective unit
This qualification consist of 12 units of competence, as shown below. Please call J2S Training Solutions for enquiries about customisation and contextualisation.
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BSBCMM301 – Process customer complaints (E)
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BSBCUS301 – Deliver and monitor a service to customers (E)
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BSBDIV301 – Work effectively with diversity (E)
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BSBFLM303 – Contribute to effective workplace relationships (E)
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BSBFLM312 – Contribute to team effectiveness (E)
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BSBWOR301 – Organise personal work priorities and professional development (E)
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BSBPRO301 – Recommend products and services (E)
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BSBWHS302 – Apply knowledge of WHS legislation in the workplace (C)
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BSBITU314 – Design and Produce spreadsheets (E)
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BSBITU306 – Design and produce business documents (E)
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BSBINN301 – Promote innovation in a team environment (E)
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BSBWRT301 – Write a simple document (E)
